Frequently asked questions
Is there a minimum value for online orders?
The minimum order for delivery is R400
Can I order over the phone?
Certainly, contact us on 078 540 8649 or send a WhatsApp (Monday to Fridays 8am-4pm)
Can I schedule my delivery for a specific timeslot?
Once payment is received a member of our team will contact you to confirm delivery
How do I give special instructions for my Home Delivery? Eg – Estate Delivery Information
You can give us special delivery instructions when ordering. If you're ordering by phone just let us know when placing the order. If you're ordering online, then you can enter these details when placing your order.
Will I get confirmation of my order?
Every order will receive an initial automated response by email acknowledging the order. We will keep in touch by Email, WhatsApp, SMS or by phone. Should you have any issues please contact us
Do you deliver to my area and if not, can i still order?
You can view all delivery areas on our Home Delivery Page or if you would like to order, and we currently do not cover your area, please contact us directly to discuss a bespoke order.
How can I pay for my order?
Pay online by card, Sercure EFT, Masterpass or Ozwow through our secure payment system
What happens should I miss my delivery window?
How are my items transported?
